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About Us



Food Service Equipment is now Citisco, a name from our past short for City Ice Company. While we are no longer in the ice business, we want to continue the heritage that was started with City Ice in 1929.


History

Citisco Food Service Equipment was started in 1965 as a division of City Ice Company, Inc., which was founded in 1929 and is still owned and run by the same family. Seventy years ago, City Ice delivered blocks of ice by horse-drawn wagon to homes in North Georgia. Deliveries had to be made twice a week to keep food refrigerated. Today, we continue to keep perishables refrigerated through reach-in and walk-in coolers and freezers.

Inventory

We have over 5000 items in stock and many more available on special order. Our showroom is full of new and used equipment, as well as supplies. Whatever your needs -- china, flatware, glassware, cookware, cutlery, bar supplies, ice machines, equipment, seating, or custodial -- chances are we have it for you at Citisco Food Service Equipment.

Ordering Parts

We handle parts and equipment for most manufacturers. When ordering parts, we need to know the following:
  • Model and serial number of unit
  • Manufacturer's name
  • Voltage and phase, if electric
  • LP or natural gas
Returns

Returns may not be made without permission and must be made within 30 days of purchase. Special order merchandise will be subject to a restocking charge.

Payment Terms

Citisco Food Service Equipment accepts MasterCard, Visa, American Express, and Discover. Alternate payment arrangements can be made pending management approval. All items must be paid in full before they are shipped. Our salespeople can review individual circumstances and sometimes provide alternative sources of financing.

Warranties

Warranties on any merchandise purchased from us are limited to the written warranties given by the manufacturers of the merchandise. There are no other warranties extended or implied by our company. In any event, we cannot be responsible for special or consequential damages, direct or indirect, arising from the use of or the inability to use the merchandise.

Sales Tax

We collect sales taxes ONLY in Georgia, South Carolina, Tennessee, North Carolina, Florida, Virgina, Texas and California.